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Frequently Asked Questions
We appreciate businesses that are transparent and easy to navigate…and we aim to offer that same experience to our customers!
Here, you’ll find answers to your most important questions. But if you’re still curious about something, please contact us!
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Exterior:
Total Length (Hitch to Back Door): 12’7”
Total Width (Incl Wheel Wells): 8’
Total Height (Ground to Roof): 7’7”
Height from Floor to Roof: 7’
Interior:
Total Length (not including front lofts): 6’5”
Total Width: 6’
Total Height: 6’5”
Hay Loft (Each): 40” H x 35” W (tapers narrows to the front of the trailer) x 34” D
Hay Loft Rim/Edge Height: 6.5”
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Anything you can dream up! Here is what clients have used decor and event trailer for in the past:
Weddings
Bridal/Baby Showers
Bachelor/Bachelorette
Engagement Parties
Graduation
Retirement
Birthdays
Reunions
Holiday Parties
Nonprofit Events/Fundraisers
Corporate Events/Conferences
Grand Openings
Open Houses
Styled Shoots
Festivals
Farmer’s Markets
Music Events
Themed Parties
Sporting Events
…the possibilities are endless!
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Friendly service that makes decorating for your event easier and cost-effective!
We provide a wide-variety of rental decor pieces for your special event. The actual decorating is DIY, done by you or your decorator.
We coordinate with you for easy drop-off and pick-up of the rental items to fit your needs.
Our items are rented for multi-use, but we only rent items that are near-new in appearance and condition, are clean and ready to be showcased at your event.
We remove any damaged or worn items because we only want the very best for your event.
Have a decorator or event planner? Send them to us! Or check out our availability for decorating services as an add-on.
We love to help others build a vision and match pieces for their event’s theme. This can best be accomplished by booking a Design Consultation or a Styling Session.
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Uniquely combine any of our pieces to decorate your event. You can arrange or use our elements in any way you’d like as long as they can be returned in their original form.
Start by clicking the “Shop & Reserve” Page!
Then enter the dates and times you will need the items.
Browse inventory and add to cart!
Please note:
Decor items are a flat rate for 3-day rental (i.e. to decorate on Friday, for your wedding on Saturday, and return them on Sunday after clean-up)
Huckleberry Pearl rentals are a 1-day flat rate with pricing for weekdays and weekends.
If you are renting both The Huckleberry Pearl AND decor items, our software requires separate transactions.
The Shop and Reserve page has its own FAQ’s build in, so be sure to read those for the best shopping experience.
At checkout, you will be charged for 50% of the invoice total (reservation fee), which will reserve your dates and your items.
Lastly, we will reach out to confirm your order and coordinate logistics!
At the time of drop-off, we will have your itemized invoice ready for review and inspection.
We will add any notes for pre-existing blemishes and require initials/signatures.
At pick-up, we will use the same itemized list with notes to review and check-in items.
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For decor delivery, yes. There is a $100 minimum for decor rentals to be eligible for delivery.
For decor pick-up, no. There is no minimum dollar amount required for decor rentals that will be picked up by client.
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When you click on the “Shop & Reserve” page, you’ll see the calendar feature.
Choose your dates.
To see availability for decor, choose the 3-day duration. For event trailer availability, choose the 1-day duration.
Once you enter your dates, the available decor items are visible for you to browse and shop!
The calendar works as a filter so that there isn’t confusion about availability for your event.
Trailer packages correlate with either weekday or weekend date selections. This means if you choose a date during the week, the trailer will show as unavailable for the weekend and vice versa.
Quantity of Decor Items: Some of the decor has multiple quantities. Use the blue calendar icon on each item (next to the green “+” button) to see the quantity available to rent for each of the dates you selected.
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Absolutely!
Renting versus buying decor for your event is cost-effective, good for the environment, helps with organization, and saves you time and storage space!
Cost-Effective: Our prices for decor items is much less than if you were to buy them new. Plus, we only keep inventory that is like-new so no one will be able to tell it had multiple uses.
Earth-Friendly: No matter where you look, landfills are piling up with “stuff” people throw out (sadly, even after only using one time!). Renting your decor means that others get to enjoy items too and they don’t go to waste.
Organization & Time Savers: Your time is valuable! With easy online ordering and a wide variety of decor, you’ll spend less time shopping around to find the one right piece. You’ll find unique items and the general decor you need right here in one place, saving you time and energy.
Plus, no need to find storage space for your wonderful finds! We house them until your pick-up or delivery date.
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We offer linen rentals at a very economical price. However, it’s important to know that we are not a professional laundering service.
Here’s a breakdown of what we do (and don’t provide):
Linens will be clean and presentable and come folded in a rubber tote.
Linens will not be starched or pressed and may need to be steamed or ironed at your discretion.
We will not provide linens with major blemishes that would make the linen unusable or unpresentable.
There may be minor blemishes (stains or discolorations) to the fabric. Reusing linens with these minor blemishes allows for an economical price.
We pride ourselves in providing professional items at an economical price. If we wouldn’t use it at our own event, we don’t rent it to you!
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We do offer some decorating services on a limited basis but are not a full-time decorating business.
We specialize in renting the items and event trailer to fit your needs.
A great in-between option: Booking our Signature Styling Session is a great way for us to help you create the decor combination that will bring your ideas to life!
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We love to make things easy for our clients!
That’s why we coordinate logistics for each rental based on individual clients’ event dates, location, and needs.
We have options for you to pick up decor or have us deliver it!
Important note: Trailer rentals are DELIVERY ONLY. We do all the transporting so you don’t have to worry!
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We have a standard rental duration we have found meets the majority of our client’s needs.
For Decor Rental: Our pricing is a standard rental fee for 1-3 days for one event for decor items.
For Event Trailer: The Huckleberry Pearl Packages are a standard rental fee for 1 day.
Need something longer? Just ask!
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The short answer… it depends!
Below are some guidelines to use when deciding and if you are in doubt, please ask us for clarification.
If the item can be returned to its original form then yes!
You can absolutely use craft wire, string, ribbon, magnets, etc for assembling and displaying your decor.
However, if the alterations/changes are going to be made in such a way that they can’t be returned to their original state at the end of the rental period, then no.
We ask that there is NO use of tape, cutting, disassembling, or breaking items.
Any damages will be charged to the client’s security deposit.
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Yes, a damage deposit is required.
This will equal 50% of the total value of your rental.
For example, if your rental invoice total is $100, the damage deposit will be an additional $50. Your card will charged for the outstanding balance total for your invoice, and will be pre-authorized for $50 at the time your rental items are delivered.
If there is no damage, your card will not be charged that deposit, and the pre-authorization will be released. If however, there is damage, your card will be charged a partial or full amount of the damage deposit depending on the severity of the issue.
The Why Behind the Deposit:
We expect general use wear and tear and also understand that accidents can happen.
Requiring a damage deposit is the industry standard for a rental business. This way, we can replace any items that are damaged, broken, or beyond repair upon their return.
Damage Deposit Timeframe:
The damage deposit will be authorized on your payment at the time the rental begins. Think of it like a hotel “holding” your card upon check-in.
It will be returned, less any damages, within 30 days of the end of the rental period. If the deductions exceed the amount of the Security Deposit, Renter shall pay the additional amount to Owner upon invoice. We will communicate with you beforehand if the deposit will be used for any damages.
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You are welcome to pay the full total up front and get it marked off your to-do list!
However, our policy is that 50% of your invoice total is due at the time of the rental reservation (reservation fee).
This will hold the items for your date so no one else can reserve them.
The remaining amount will be due seven (7) days before the rental date.
The damage deposit will be pre-authorized at the time of the start date/time of your rental.
If you used a credit/debit card to pay the reservation fee, the same card will be used to satisfy the remaining amount due. This card will also be used to hold the damage deposit.
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Yes! We accept credit cards, debit cards, and cash. We do not accept checks.
Information on credit/debit card payments:
We use Square to accept online or in-person debit and credit card payments.
For this method of payment, we charge for the reservation fee, then the remaining amount due on the invoice. Then we use a pre-authorization system through Square for and additional 50% of the invoice total (damage deposit). We do not keep any card information.
The pre-authorization and credit/debit transaction process is done securely through Square so you can rest assured we do not have access to any of your credit or debit card numbers or information.
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You can cancel without penalty 4 months (121 days) or greater before your event.
Cancellation less than 4 months (120 days prior to the event, but greater than 30 days), we charge 50% of the total cost of rental.
Anything cancellations thirty (30) days or less we charge 100% of the total cost of rental.
These policies are for decor rental and event trailer rental.
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We have a standard rental agreement and a liability waiver which includes hold harmless agreements.
For Decor Rental: The client reviews and signs terms and conditions as part of the standard rental process on the Shop & Reserve page.
We will also review the rented inventory and condition of the decor upon pick-up or delivery.
For Event Trailer Rental: The client reviews terms and conditions as part of the standard rental process on the Shop & Reserve page.
At the time of delivery, we will go over all the amenities, safety, and use. A paper form inventory list will be presented and requires the client’s initials as an acknowledgment of items checked-in, the condition of the trailer, and that you’ve received a brief training on the use and safety.
Age Requirement: The renter and one receiving the inventory must be 21 years or older for the event trailer and 18 years or older for the decor.
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We take safety seriously!
Safety precautions when using the mobile event trailer or decor items will be discussed with each client at the time of delivery (or decor pick-up).
The Huckleberry Pearl also comes with an instruction manual that includes safety measures for clients to refer back to after our in-person training at the time of delivery.
The client will initial and sign the safety measures form as an acknowledgment of what we discussed and receive a copy.